Sheraton Indianapolis Hotel at Keystone Crossing

The room was very clean and spacious. I liked the bathroom, including the shower. Having dispenser soap, shampoo and conditioner is very convenient, rather than dealing with tiny bottles. The front desk staff was friendly and my kids loved having the Starbucks in the lobby.

The room was great, the staff was amazing. From when I walked in to when I left the staff were incredibly friendly and helpful.

The valet nick is a great man he smile he laugh with me and help in all ways..the ladies in the dining room service with a smile very polite food was good, the shoes shine man also gave me a smile Nathan, Natasha, and who's name I've forgotten the African American lady very helpful all the staff members I've encountered throughout my stays at Sheraton the staff are fantastic.......Now the bad first I want to apologize to the Sheridan as a whole my life problems that keeps me coming to my peaceful place was misuse I know the policy no SMOKING and I hurted Soo bad I cried and smoke in the room never meaning to be disrespected just was dealing with hurtful stuff I misuse my room and from the bottom of my heart my true apology..... Lastly I want GM, MANAGEMENT TEAM TO HONOR NATHAN NATASHA NICK THE VALET GUY AND ALL LADIES AND CHECK-IN AND DINING ROOM CHEERS TO YOU YOU GUYS DO A GOOD JOB

Rooms were clean great location

We love that it was connected to the mall. No need to leave the hotel with everything being right there. We will definitely be staying again.